Perspective needed (and why I also hate the Daily Mail)

People get a grip.

Tamsin is SO right in condemning the current witch hunt of Brand and Ross from the media and Daily Mail readers who should be more worried about the state of the environment and economy.

http://living.morethan.com/2008/10/29/whats-wrong-with-this-picture/#comment-3034

Tragic?

This car is really being driven now by someone working where i do. Who would have thought.

So tired

Of travelling to and from work everyday. First time in over a week haven't got a taxi home. And it's raining. Crappy day at work. Too much to do before computer lost me 3 hours. Too many ideas and not enough time to act on them. And its raining. And the bus sucks. Days like these get me dreaming of running away to Devon and living a simple life. Could i do it? Would it still rain?

Marc Ronson

Is putting on a good show. However my friends would prefer to watch from the back where the sound is Shit and i can't see. So i'm on my own with just my blog to talk to but a great view. The venue has run out of beer from the over crowded bars and the cloak room had hour long queues before closing as its full which is Shit. Did they not expect the people they told tickets to to turn up? Hammersmith sort it out or i won't be back.

Perfect spring day and why i love london

15 mins early for a meeting in town and just enough time to enjoy some moments by the river. Its been a horrid week at work with no one understanding what a deadline is. But after this meeting i'm going home; i'll deal with the implications monday. But for now i'll feel the sun on my face for a few moments more.

Hungry pirates

Lost Pirates on the tube

Well it made me laugh. It is a tuesday lunch time after all. I'm quite suprised they are allowed underground with those swords.

My resolve crumbled

Mr L now owns a Wii. My worry is nothing will now ever get done in the house. However, as Tamsin points out it is actually quite good fun (Tamsin's Blog: The open road). I'm actually far better at virtual bowling than in real life. And I'm sure the boxing could actually keep me fit...

Chickens

This has been excellent so far. Hugh and jamies programmes about the way chickens and eggs are farmed has really got us thinking. Looking at the state the chickens are in has made me decide i def don't want that inside me. Free range for us from now on. Actually we were pretty good before and we mainly get our meat from waitrose which seems to have a good record. Watching jamie's programme last night did though was really open our eyes to thinking about where the egg and chicken in other food comes from. Also where the meat comes from when you eat out. Paying extra now doesn't seem silly at all. If only i had time to make everything i eat from scratch. I also appreciate that some people are on really tight budgets and demand cheap produce. I'd love to see britain eradicate indoors intensive farming but think it would be worse if the supermarkets then went and bought cheap eggs and chickens from abroad which is what would happen. British farmers really are in catch 22. So i think hugh and jamie are doing the right thing targeting consumers. And i for one have taken notice.

British Gas took £600 from our account

Can you believe they are allowed to do this?

Earlier this year they wrote down a reading wrong and said we'd owed them £600 for electricity. We complained and they admitted they were wrong and would correct it. Next bill - we were £600 in debt. We reminded them they said we didn't owe it. They agreed and said they'd fix it. We decided to leave. They told us we owed them £600. We pointed we didn't and they agreed. We left.

Today they take out £600 without telling us.

I've just been at a conference about web 2.0 and how brands should be using it for research. One theme that came out is that they should be monitoring the negative conversations that are being said about them. So I hope someone from British Gas reads this and realises how crap their customer service is and tries to improve it.

Imagine if i walked into their office and took out £600 worth of equipment. Surely it would be called stealing. So how can they be allowed to get away with this?

We've had to contact our bank to try to get money back and we'll be charged for this let alone charges for going overdrawn and our time in sorting it all out.

I just can't believe that big companies can get away with such blatant disregard to their customers in this day and age!

We've recently just lost lots of money because of Fly Be and Lloyds TSB crap travel insurance and i was going to write about that..

Fly Be cancelled the flight we were meant to take to Inverness. This meant we had to get a different flight to Glasgow. We had to rearrange our car hire - which cost more as we would now pick up from one airport and return at another. We'd booked a luxury B&B near inverness which as we arrived in Glasgow 12 hours later than we were meant to be in Inverness obviously didn't make and they charged us the full price. Plus we had to pay for another hotel. Fly BE refused to refund this money as they cancelled the flight because of safety worries (although they told us at the time it was because the plane had a light on they didn't know what it was). So we thought - at least we have travel insurance - but guess what it doesn't cover this. I'd like to therefore ask what the fuck does it cover if it doesn't cover losing money on holiday.

So Lloyds TSB, Fly BE and British Gas - you are all money sucking big corporations that don't have a clue about customer care or customer service that i plan never to use again in my life and i hope you all go bankrupt and catch horrible corporate diseases.

OK so not a well written blog - but at least it has got it off my chest